From their website:
We at NYCPet.com, like you, are consumers of all types of products and services. We know that in today’s world, most of us are looking for the best value that we can get for our dollar. But, when it comes to feeding our valued pet family members, we don’t want to sacrifice quality for price. We also know that there are numerous establishments that are all too willing to offer products that are substandard at low, low prices. Therefore to you, the discriminating buyer, we want to offer the best quality food at the best prices with the convenience of on-line ordering but without the prohibitive cost of ground shipping. Instead, we offer the prompt, reliable care of personal delivery and the opportunity to setup a recurring order.
At NYCPet.com, we have over thirty years of providing customers with the best experience and value for their entire pet needs. We understand the importance that our customers place on providing their pets with superior products and supplies and we only stock the best in all categories. Our online effort represents our dedication to providing our customers with a cost efficient and effective way to shop for products via the Internet. You can be assured of the same high quality customer service and delivery, as experienced by those who shop personally in our retail stores.